Gaga Rewards is our loyalty program; designed to reward your ongoing support with savings off your next order.

Anyone can join up, all you need is an email address. You’ll see a link up top to Join Now and you can start earning rewards right away for your school.

Everyone who joins our loyalty program will receive 2,000 points – that’s worth $20 in rewards.

As well as joining the program, you can also earn points by liking and following on Facebook and Instagram. You’ll earn 3 points for every $1 you spend online at Gaga Games. And you can also earn rewards for sharing your experience with others.

Points can be redeemed for vouchers in different amounts – the more points you earn, the more you can save from future purchases. To redeem your points, log in to your account and select the reward amount you’d like to claim. You’ll get a unique code that can be used when you next checkout online.

Minimum cart values apply when using your rewards vouchers. Before redeeming your reward, check that you’ll meet the minimum cart value for that amount.

For a $20 rewards voucher, the minimum cart value is $200. For a $50 rewards voucher, a minimum cart value of $500. For a $100 reward voucher, the minimum cart value is $1,000. For a $150 rewards voucher, a minimum cart value of $1,500 applies. And for a $200 rewards voucher, there’s a minimum cart value of $2,000.

Points earned will expire after 6 months – but that’s only if you haven’t earned any more points in that time. If you continue to earn points, all your points will remain active until you’re ready to redeem them.

We’ll also send you a reminder before your points expire so you can redeem them for a rewards voucher or earn more points and keep them active.

You’ll have 4 months to use your rewards voucher once activated. If you don’t use it right away, we’ll send periodical reminders so you can apply those savings to an online order.

Everyone who joins our loyalty program will receive 2,000 points – that’s $20 in rewards. You can also earn points right away by following us on Instagram and Facebook and sharing a link – that’s up to $50 in rewards that can be redeemed on your first order.

LOYALTY PROGRAM TERMS

GAGA REWARDS, BY GAGA GAMES – TERMS OF USE

MEMBERSHIP

Gaga Games loyalty program (the “Program") is offered by Gaga Games Pty Ltd ABN: 48665873549 ("Company") to customers making purchases and to potential customers on gagagames.com.au. Company will extend certain perks and privileges as described in more detail herein, and additional offers may be extended from time to time. These terms and conditions (hereinafter "Terms and Conditions") form the agreement (the "Agreement") between you ("Member") and Company with respect to the Program.

MEMBERS' ACCEPTANCE OF TERMS

By participating in the Program, Members agree to the terms and conditions, rules, regulations, policies and procedures of the Program, including, without limitation, these Terms and Conditions, including the provisions below dealing with mandatory arbitration of all disputes on an individual (i.e., non-class action) basis. Each Member is responsible for remaining knowledgeable about the Program Terms and Conditions. Company reserves the right to disqualify Members who have violated any of the Program Terms and Conditions.

COMPANY'S RIGHT TO CHANGE/CANCEL PROGRAM

Company may alter, limit, modify or terminate the Program, the Program structure, any other feature of the Program, or these Terms and Conditions in its sole and absolute discretion at any time and in any manner without notice. Your continued participation in the Program will confirm your acceptance of such changes.

MEMBERSHIP ELIGIBILITY

The Program is open to Australian schools, early learning centres and other organisations other than an individual. In this case, at least one individual must be nominated to receive communication about Gaga Games orders and loyalty program updates. Points earned by an organisation can be redeemed against future purchases made by the same organisation. Points earned by an organisation cannot cannot be transferred to a new organisation, such as in the case the nominated individual moves roles.

Access to the membership program is at the sole and absolute discretion of the Company.

MEMBERSHIP ENROLMENT

Individuals can enrol by creating an account at gagagames.com.au. Member must provide information accurately and completely when creating an account. Company reserves the right to refuse membership to any customer who does not follow the enrollment procedures. Member should promptly advise Company of any changes to their personal account contact information, such as name, and/or email address, by visiting gagagames.com.au and updating their Member account.

PROGRAM COMMUNICATIONS

Company will communicate with Members about marketing via mail, email, SMS and other channels, including about special Member promotions, offers and more. Company will also use these channels to communicate the Member’s points balance, notify Member of eligibility for a benefit, communicate Program changes and more. Please note that even if you opt out of receiving marketing or promotional communications, Company may continue to send you non-marketing or non-promotional emails, such as those about your account or our ongoing business relations.

Company is not responsible if you don’t notify us of any change of details, which may result in you not obtaining any Benefit or the loss of points or redeemed rewards.

DATA PRIVACY

See Collecting and Using Your Data on Our Policies for information on how we may use your information.

MINIMUM CART VALUE ON REDEMPTION

A minimum order value applies when redeeming rewards vouchers as follows: $20 rewards voucher, minimum cart value is $200; $50 rewards voucher, minimum cart value of $500; $100 reward voucher, minimum cart value of $1,000; $150 rewards voucher, minimum cart value of $1,500 applies; $200 rewards voucher, minimum cart value of $2,000.

Cart value applies before any additional freight or service costs are added.

RETURNS

Returns must be made in accordance with Company's return policy available at Our Policies. Upon the return of a product, the points attributed to the original purchase may be deducted from the Member's account.

VALID EMAIL ADDRESS

A current, valid email address is required for a Member to be eligible for points, offers and updates. Member must notify Company of change of email address by updating Member account information online.

RIGHT TO REVOKE

Company reserves the right to revoke the membership of any Member in the Program and/or revoke any or all benefits the Member may be entitled to, if in the sole and absolute discretion of Company, a Member abuses any of the Program privileges, fraudulently uses the Program, fails to comply with these Terms and Conditions or otherwise earns benefits through deception, forgery and/or fraud.

NO TRANSFER

Program benefits may not be transferred, purchased, sold, assigned, auctioned or traded, including, without limitation, by death or as part of a domestic relations matter. Doing so will void the Member account. Benefits have no cash value and are not exchangeable for cash.

PROGRAM BENEFITS AND DETAILS

All benefits offered to Members at any time are subject to change.

Member will receive points for completing specific actions outlined in the Program details. Points can be redeemed for vouchers to be used for future spend at gagagames.com.au.

Product received as part of any partnership arrangement, including influencer collaboration, sponsorship, donation and/or event hire, is not eligible for points rewards.

TRANSFER OF POINTS TO CASTLE & CUBBY

Points can be used to redeem rewards vouchers at our sister business, Castle & Cubby. To transfer points, email a request to hello@gagagames.com.au and include ‘Points transfer’ in the subject line. The same expiry and usage conditions apply on transferred points and redeemed vouchers.

INTELLECTUAL PROPERTY

All Program design, text, graphics, logos, images, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials are owned by the Company.